The Reception Supervisor plays a crucial role in working closely with fellow supervisors and supporting the Reception Services Management Team to guide the Welcome Hosts across the campus, which includes locations in the City, Canary Wharf, 45 Cannon Street, and Birmingham.
Purpose of the Role The main purpose of the role is to maintain a presence on the front reception desk offering assistance to the client and utilising the building from daily visitors to permanent tenants.
Ensure the highest standards in presentation at the property or properties are maintained at all times.
Sustain a professional outlook to delivering an exceptional customer service and creating a lasting impression to all.
As the Reception Supervisor, you will deputise for the Reception Manager and supervise the day-to-day running of the Reception and Butlers team, ensuring guests and visitors receive a first impression that wows, and a fantastic customer experience throughout their visit.
Hales Group are currently seeking a Reception Supervisor to join our client based in Southwold.
Our client is offering exceptional benefits including Company Pension and Life Assurance, Tips, Meals on Duty, Share Incentive Plan, Career Development Opportunities, Wellbeing Programmes and fabulous employee discounts!
You will be expected to maintain a presence on various front reception desks offering assistance to all personnel visiting and utilising the building from daily visitors to permanent tenants.
The main purpose of the role is to provide cover for all absences within the Reception Services Department, Including pre booked holiday, emergency sickness and training cover requirements.
Sustain a professional outlook to delivering an exceptional service and creating a lasting impression to all.