As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
Posted by RMS Recruitment Ltd • £28K/yr to £32K/yr
Office Manager for a Property Management company in The West End.
A London based Property Management company is seeking a confident and self-motivating Office Manager to play an essential role in the smooth running of the office.
The role will suit a positive individual with excellent communication skills and the ability to work effectively in a team.
We have a fantastic new job opportunity for a Property Manager with a housing / property services management background, understanding of Tenancy, Deposit and Letting legislation, and the needs of residents, and excellent customer service and communication skills.
Working as the Property Manager you will cover all areas of property management and resident liaison for approximately 500 Private Rented and Intermediate Rented properties across Central and Greater London.
Property Manager with a housing / property services management background, understanding of Tenancy, Deposit and Letting legislation, and the needs of residents, and excellent customer service and communication skills is required to join a well-established housing association.
They are now looking for an experienced Management Accountant, this is a hands on role and is responsible for assisting the Finance Manager (FM) and the other Management Accountant (MA) in all aspects of the monthly accounting needs for the business from Compiling and reconciling the balance sheets through to invoice processing if needed of double entry book-keeping, with an excellent eye for detail.
Our client is an internationally renowned firm of European and United Kingdom patent, trademark and design attorneys.
Their experienced team of over 100 IP professionals based in London, Cambridge, Munich and The Hague includes specialists in a wide range of technical disciplines.
We are currently working with a fantastic Fintech business whoa are seeking an experienced Billings & Collections Manager to oversee billing operations and drive effective collections strategies on a contract basis.