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About the Role The Joseph Rowntree Foundation (JRF) is working to speed up and support the transition to a more equitable and just future, free from poverty, in which people and planet can flourish. Inspired by the work of our founder over a century ago, today we are an independent, social change organisation, with an endowment, working across all nations of the UK. This exciting new role has been created to lead a new permanent team of JRF staff in Northern Ireland. With the Assembly and Executive re-established now is a crucial time for efforts to end hardship and insecurity amongst people in Northern Ireland. The successful candidate will design the jobs in the team, appoint people into them and then collaborate with the wider sector in Northern Ireland to design a programme of work. The Head of NI role will report to the Associate Director for Scotland, Wales and Northern Ireland but be expected to work with significant autonomy to use their skills and knowledge to further our mission. One of the key recommendations of the report from Pivotal was that the new team will have to determinedly collaborate with organisations already working to deliver change in Northern Ireland. As a result this is a role that will of course require coordination with colleagues within JRF but whose success will be measured on how will the postholder collaborates with people outside JRF. About You Candidates will share our excitement at the establishment of this team and believe that positive change can be delivered. They will become a key player in the movement to deliver a Northern Ireland free from poverty and economic insecurity. They will share JRF's values and protect and nourish our reputation for independence and excellence in our work. Candidates will therefore have a proven track record of working with others to deliver on goals and a strong knowledge of the decision-making system in Northern Ireland. They will be confident and passionate communicators able to work with stakeholders from people with lived experience of poverty to senior government ministers. How to Apply If you share our passion and this role sounds like you, then we're looking forward to hearing from you. The closing date for applications is Thursday 20th June 2024 at 23:59. Interviews will take place i n Belfast on 31st July 2024. We appreciate this will be during a time when some will be on annual leave so will be flexible with candidates who may not be able to attend in person interviews. Equality, Diversity & Inclusion Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background. We recognise that we cannot truly be an anti-poverty organisation unless we are also an anti-racist organisation, and we positively encourage applications from people with experience of living in poverty. We are a Di sability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme. Additional Information In support of our approach to flexible working, we are happy to receive applications from those seeking full-time employment, as well as those who may want to share the role on a part-time basis. At JRF we're at our best when we're continually building on trust, showing we care and making a difference - and hope others will do the same. So for those roles which allow it, we're developing a more blended approach to how and where you work. We do not yet have an office space in Northern Ireland, although would expect to find one in Belfast. Part of the initial role will be to find such a space, with help from JRF colleagues. Even then we expect the team to work flexibly between the office and home.
Outreach Administrative Assistant A leading organisation based in Belfast are currently seeking an Outreach Administrative Assistant to join their team. This is a Full-Time Fixed Term Contract for 2 years (has the possibility of being extended thereafter). Working hours: Hybrid Working with 3 days per week in the office and 2 days working from home. With a salary of £26,551 per annum (dependent on experience) Job Role: Working as part of the outreach team, you will be responsible for maintaining excellent relationships with the businesses stakeholders as well as providing full administrative support. Essential Criteria: Minimum of 2 years administration experience ideally with working in an office environment. Customer service/care experience. Minimum of 5 GCSEs, Grade C or above, including Maths & English or equivalent and/or relevant courses and certifications. Demonstrable experience of working with a CRM system or database like Salesforce. IT proficient with experience of using Microsoft Office (especially Excel, Word & PowerPoint). Experience of scheduling. Excellent communication skills, both written and verbal with the ability to communicate with stakeholders at all levels. Ability to manage and prioritise a busy workload while working under pressure. Ability to work on your own initiative as well as part of a team. Main Duties and Responsibilities: Provide high quality administrative and logistical support for key Fundraising Appeals. Support Outreach officers with administrative and logistical tasks related to key outreach events including arranging travel, visas, etc., as necessary for any overseas/external visitors to the region. Assist the outreach team in the management of the volunteer programme including ensuring existing volunteers are adequately supported and resourced and supporting the recruitment process for new volunteers. Proactively deal with queries from supporters via telephone, email, web, and post applying a professional and courteous manner, maintaining the highest possible standards of donor care at all times and in accordance with our Supporter Charter. Manage relationships with key third party suppliers including mailing and fulfilment agencies to ensure agreed logistical service levels are delivered to a high standard. Ensure timely and accurate opening of daily post, preparation, and processing of donation batches, recording all donations and related details on CRM platform (Salesforce), and ensuring prompt acknowledgment to donors, within agreed key performance indicators. Other administrative duties as directed by the Outreach Manager, Donor Services Lead and Head of Region.