This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
Providing support and guidance for all QHSE matters across the scope of the business; by liaising with respective Account and Contract Managers to ensure expectations are understood and delivered as far as is reasonable to maintain satisfactory management of potential risk exposures
Effective administration of the organisation's ISO 9001/14001/45001 Integrated Management System (IMS), associated processes and documentation, with key focus on a risk-based-thinking approach
Manage and oversee the quality of the re-cladding project, ensuring compliance with all safety standards and regulations.
Job Description
We are seeking an experienced Quality Inspector to join our dynamic team in overseeing a major high-profile re-cladding project for high-rise residential properties.
This role is crucial in ensuring the quality and safety of the project, with a particular emphasis on fire safety related to cladding and curtain wall design.
As the Testing Manager you will manage all testing governance for a large regulatory program in the bank where you will provide support for dry run production testing.
About the Company: Our client, a well-established and reputable company in the textile industry, is seeking a dedicated and experienced Quality Controller to join their team in Harringay, London.
If you have a keen eye for detail and a passion for ensuring high-quality standards, this is an excellent opportunity for you.
Responsibilities
Conduct thorough inspections of textile and knitted products to ensure they meet the company's quality standards.
Agile Delivery Manager (QA) - London / Hybrid - £400 - £425 Per Day Outside IR35
Eames Consulting is working with a banking company to secure the services of a Agile Delivery Manager (QA) on an initial 4 month contract to begin with.
Essential Skills
Knowledge of Scrum, Kanban and lean methodologies coupled with a deep understanding of the principles of agile and the processes behind effective product delivery.