My client, a leading public sector organisation, is currently recruiting for an IAG Advisor in Barnsley (S70).
The role will be to support the UKSPF funded Employment and Skills Project- South Yorkshire, hence their will be a requirement to complete registration paper work with each resident and produce a SMART action plan which helps them to address their barriers to progression.
You will provide support to local unemployed, economically inactive and in work residents and help them progress towards a positive destination (employment, education, training or volunteering).
Customer Service Advisor / Temporary / Coalville / Fully office based
The Customer Service Advisor is a key role within the business, acting as first point of contact for our customers, covering a range of queries from paying rent to reporting repairs, dealing with sensitive issues, treating each customer with respect and consideration.
No two days are the same, you will learn 'on the job' so there is no need for housing experience, but a background in contact centre work will help, along with a passion for Customer Service.
Opus People Solutions are recruiting on behalf West Northamptonshire Council for a customer Service Advisor to maximise resolution of enquiries and information requests from customers at first point of contact.
We are currently seeking passionate Customer Service Advisors to join the team starting the 24th June.
The role involves providing first-time solutions for customers via telephone and email, ensuring excellent quality of service within agreed handling times.
This position is ideal for candidates with experience in a contact centre and comfortable in a multi-screen environment.