Customer Service Advisor / Temporary / Coalville / Fully office based
The Customer Service Advisor is a key role within the business, acting as first point of contact for our customers, covering a range of queries from paying rent to reporting repairs, dealing with sensitive issues, treating each customer with respect and consideration.
No two days are the same, you will learn 'on the job' so there is no need for housing experience, but a background in contact centre work will help, along with a passion for Customer Service.
An exciting opportunity has become available for Customer Service Advisors to join our clients team on a full-time, temporary basis.
This is a fully office based role based in Sheffield.
Training for the first week, from 1 July 2024, will be Monday to Friday 9am until 5pm and after training, the working hours will be Monday to Friday 10am until 7pm with the possibility of working Saturday from 9am until 1pm.
Opus People Solutions are recruiting on behalf West Northamptonshire Council for a customer Service Advisor to maximise resolution of enquiries and information requests from customers at first point of contact.
We are currently seeking passionate Customer Service Advisors to join the team starting the 24th June.
The role involves providing first-time solutions for customers via telephone and email, ensuring excellent quality of service within agreed handling times.
This position is ideal for candidates with experience in a contact centre and comfortable in a multi-screen environment.
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Duties
Dealing with a high volume of inbound and outbound calls.