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Join a truly thriving property business, in Birmingham city centre About the Business An opportunity to be a Accounts Assistant - Property for an excellent property business in Birmingham City Centre. The business is part of a multi-£billion group which operates globally. The company are growing, have a large finance function to be a part of, and really look after their staff! Main Duties: As a Assistant Accounts Assistant - Property, your main duties include: Making sure clients' financial transactions run smoothly every day. Checking client funds regularly to keep everything accurate. Setting up payment plans that follow the rules and deadlines in contracts. Sending out payments from tenants. Quickly and professionally dealing with questions from inside and outside the company. Assisting to put together monthly reports on contracts. Watching over and working with the Accounts Payable team. Creating and updating the rules for operations. Keeping our systems up to date ad accurate to support other departments. Working with clients and tenants, giving them the information they need. Location / Office / Culture The role is hybrid, with 2/3 days in the office, additionally they are flexible and allow you to come in less at month end. The business is based in Birmingham and has easy transport links. The company is expansive, offer flexibility and have massive potential for growth. What We Are Looking For The personality to build relationships with multiple stakeholders At least 2 years in a finance environment Able to work within tight deadlines Actively pursuing their accounting qualifications Skilled user of Microsoft packages, encompassing Outlook, Word, and advanced Excel capabilities Benefits to the Role A fantastic place to work The ability to work with a fast paced team This company incentivises success with bonus pay Flexible working About Us We are a local accountancy recruitment specialist. We appreciate that roles are often online for a long period of time. If you want to check if this role is still live or just want more details before applying, call us directly. Ref: 34211
The role involves assisting with invoicing for all things property, as well as handling customer queries via phone and email. Additionally, tasks include administration of direct debits, reconciling monthly files, supporting debtor query resolution, and contributing to process improvement discussions within the team. Client Details My client are a dynamic force in Bournemouth's real estate and property scene, eagerly searching for an accounts assistant to join their vibrant team. Description Accounts Assistant: - Assist with invoicing for Ground Rent, Service Charges, and Additional Charges - Handle monthly Rent Demands and reconcile accounts for rental customers. - Manage incoming calls and inquiries from House/Estate Managers and homeowners. - Respond to emails and written correspondence promptly. - Administer Customer Direct Debits including mandates, payment plans, and collections. - Reconcile monthly Direct Debit files accurately. - Support resolution of debtor queries efficiently. - Contribute to discussions on process improvement within the team. - Assist with ad hoc duties in the team and wider teams as required. Profile Accounts Assistant: - Maintains composure under pressure and adapts flexibly to business demands. - Demonstrates excellent written and verbal communication skills, providing top-tier customer service. - Quickly builds strong relationships and collaborates across organizational boundaries. - Approaches challenges with a positive and proactive attitude, striving for continuous improvement. - Efficiently resolves issues and holds qualifications or equivalent experience to AAT Level 2. - Brings substantial billing expertise, excelling in managing high transaction volumes. - Proficient in Excel and finance systems, with a background in customer service. Job Offer Circa £25k DoE EAP 23 days holiday bank Hybrid working (3 in 2 home)