You'll be responsible for monitoring and progressing client campaigns, activity, requests, and end to end service management across your portfolio.
You'll ensure that effective and efficient services are delivered to contractual service level agreements and our solutions are fit for service, creating growth opportunities where possible and driving service improvement plan.
As our Client Services Manager you will understand your clients and their needs, inside out.
To be successful in this role you will be a competent and experienced Administrator who has experience supporting Executives and taking meeting minutes.
We are currently seeking a professional, articulate and organised Administrator/EA who plans meticulously, has excellent attention to detail and is available to commence work mid-August for a period of 12 months.
The role will involve providing a high level of administrative support to the Chief Operating Officer/Clerk to Council, and the Deputy Clerk to Council who support the governance function.
Follow the prepared activity timetable each day to make sure we deliver the amazing variety of activity sessions we promise
Assist with the set up and maintain a suitable base room area that is inviting for the children whilst ensuring it is kept tidy and all equipment is packed away
Follow policies and procedures to make sure the children in your care will have fun in a safe environment
Covering supply chain, properties & facilities management, health & safety and IT.
To drive group operations of the company and lead UK and international Operations and oversee US Operations and Thailand Operations to ensure effective running of the functions.
Including any special Operations projects in the Group.
To manage the IT needs of the business across all international group companies, ensuring high availability of service, security and compliance are maintained whilst controlling costs and driving forward IT based improvements.