An exciting opportunity has arisen for a Clientele Services Team Manager in the insurance industry, specialising in customer service within our team based in Stockport, Manchester.
The role requires a committed individual with a proven track record in leading teams towards achieving common goals, being responsible for managing the service team, and ensuring a high standard of clientele delivery across all provisions.
Our client is a well-established player in the insurance industry with a medium-sized team spread across multiple locations.
We seek a Service Desk Manager to lead a 24/7 service desk team, ensuring efficient handling of service requests and incidents while maintaining high customer satisfaction and meeting SLAs.
Key Responsibilities
Lead the 24/7 service desk team, managing incidents, requests, and problem resolution.
As a Principal Sourcing Manager, you will make sure that the solutions, such as framework agreements, that are delivered by Procurement Solutions category management teams are procured through a highly efficient and effective sourcing process.
Seeking all Public Sector Sourcing Managers who are on the lookout for a new, fresh, and exciting role!
You will lead the design, build and operation of the end-to-end procurement sourcing events through the e-procurement platform (SAP Ariba) deploying all functionality appropriately.