Highly successful and innovative SME Electronics Manufacturing company require experienced Production Engineer to provide support to the manufacturing team and work to maximise production efficiency.
About the role
This role is office based at superb offices in Staines upon Thames.
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the organisations software and platform.
General
Length: 12 Months
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
Support Engineer / Front-End (JavaScript, CSS, HTML, XML) - Digital Business - Staines
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
This role provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
Length: 12 Months
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
Do you have an electromechanical background looking to join a market leading company who offer product specific training to allow you to become the go-to Product Support Engineer.
£30,000 - £35,000 (OTE £39,000) Product Training Performance Bonus Great Company Benefits