In most cases, the role holder will be the responsible point of contact for the customer, providing a clear channel of communication and preventing further dissatisfaction.
The role holder will take overall responsibility and a holistic approach to ensuring that complaints are responded to appropriately, within agreed timeframes, questioning actions, proposing service and system improvements, and supporting managers and teams.
The One Group are pleased to be working with a large Automotive testing and development company who are seeking a Test Engineer to work on a Military Vehicle Programme on a permanent basis.
This specific project will be working on vehicle based military tests with the customer and a small, dedicated team of engineers and technicians.
My client boasts state of the art testing facilities which include outdoor test tracks in UK and Northern Ireland, engine dynos and environmental chambers to name a few.
Other duties include: Negotiation with and influencing others/stakeholders in a way that achieves the best outcomes/decisions.
In most cases, the role holder will be the responsible point of contact for the customer, providing a clear channel of communication and preventing further dissatisfaction.
The role holder will take overall responsibility and a holistic approach to ensuring that complaints are responded to appropriately, within agreed timeframes, questioning actions, proposing service and system improvements, and supporting managers and teams.
Provide support administrating and delivery of the Household Support fund - FSM vouchers and other activities
Supporting Performance team/CBC gathering key information from School and providers to accurately process vouchers and ensure smooth delivery of vouchers through informed decision making
Liaise with external colleagues including providers of education, social workers, schools to ensure effective communication on the HSF vouchers.