Job Location: Doncaster, Burton upon Trent, Birkenhead, Liverpool
Client Summary
Join a leading manufacturer and supplier in the Rolling Stock industry, specializing in train modifications and refurbishments across the UK and Ireland.
Our expertise spans various aspects of train interiors, including seat replacement, grab pole installation, fitting carpets and lino, roof panel replacements, and control systems for train doors.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.