Join us to make a difference and be part of our dedicated team.
As a Customer Service Advisor for inbound debt recovery, you'll provide crucial support to those facing financial challenges with empathy and professionalism.
We're seeking individuals to join our team at Whistl Gateshead's contact centre.
You'll have a team of complaint handlers to support developmentally and coach.
As a Mortgage Complaint Customer Service Associate, you'll investigate complex complaints across our Mortgage team, taking ownership of the end to end process to complete the investigation.
You'll need to have excellent written and verbal communications skills, be detailed orientated and have past experience coach and developing a team.
Any experience working with complaints is desirable.
As a Complaint Handler, you'll investigate complaints within our debit and fraud team, taking ownership of the end to end process to complete the investigation.
You'll need to have excellent written and verbal communications skills, be detailed orientated and work at pace.