As a Sales Support Specialist, you will play a crucial role in supporting the smooth and efficient operations of the sales team.
We are currently seeking a motivated and detail-oriented Sales Support Specialist to join our client based on the outskirts of Burton on Trent.
You will be responsible for handling administrative tasks, managing customer inquiries, and providing essential support to the Sales Managers, with your efforts directly contributing to the team's success and the ability to deliver exceptional service to clients.
About the role: The main purpose of the job is to provide design and technical support as part of the Product Design team and provide external support to the sales teams and that of our customers Since our incorporation in 1989 we have become a significant force in the electrical accessory market.
We're proud to be a British based, family-run business, with an excellent track record of listening to what our customers need.
Based in the midlands at our purpose built 100,000sq ft head office and distribution centre, we design, develop, manufacture and distribute our ever-expanding product range throughout the UK.
Our client is looking for a dedicated Product Expert for their new ERP (Enterprise Resource Planning) system and WMS (Warehouse Management System), supplied by industry leaders Epicor and EPG respectively.
You'll play an instrumental role during both the pivotal implementation phase and the vital period of ongoing system usage and post-development.
The company is committed to providing comprehensive training, enabling you to become and adept user and teacher of these platforms, equipping you with the knowledge to train other effectively.
We are currently seeking an enthusiastic and highly organized Helpdesk Coordinator to provide excellent support to both our internal and external customers through the OCS Helpdesk.
About The Role
In this role, you will manage a high volume of transactions using various communication methods, such as telephony and web traffic, for a facilities management Helpdesk using a Computer Aided Facilities Management (CAFM) system.
As the Senior Digital Support Manager, you will be responsible for leading a team in ensuring the smooth operation and support of our client's digital technologies.
General
Our major retail client is seeking a new Senior Digital Support Manager to join their new Digital Centre of Excellence team.
If you're great with customers and you're looking for a role that offers variety along with the opportunity to utilise your technical problem-solving skills, then this role could be for you.
Hybrid working: 2 days per week working from home
You'll also get: A supportive and collaborative work environment