The IT Support Technician is responsible for providing technical assistance and support to end-users within the organisation.
The IT support Technician works closely with the IT team to ensure the smooth operation of IT services and the timely resolution of technical problems to minimise downtime and optimise productivity.
The role involves diagnosing and resolving hardware, software and network issues as well as installing, configuring and maintaining IT equipment and systems.
An exciting opportunity has arisen to join the worldwide leading supplier of locking systems and solutions used and recommended by Main Contractors, Architects, Specifiers and Architectural Ironmongers.
Come and join us as a highly skilled and motivated Platform Operations Manager joining our newly created IT team to help deliver exceptional customer support to our customers and colleagues.
This Platform Operations Manager role requires strong leadership skills, technical expertise, and a customer-centric mindset.
The Role
As our new Platform Operations Manager / Service Desk Manager, you will take on a pivotal role in our organisation.
Provide administrative support of the Technical Services Department Vehicle Fleet as and when required.
Provide administrative support to the Customer Services Team as directed by the Customer Service Manager/Team leader.
General
Our client based in Northamptonshire require a Customer Service Operations Co-ordinator to join the office to provide administrative support to the engineering team.
Providing telephone diagnostics and technical assistance to clients and colleagues within the Technical Services Team.
Provide technical expertise and be a point of reference for Department colleagues.
General
Our client based in Northamptonshire require an Electronics - Helpdesk Engineer to join their busy team to help deliver a consistently high quality and accurate service.