An opportunity has arisen for a customer driven individual to join the growing team of an international business supporting their global client base as a Customer Service Specialist.
The successful candidate will be the first point of contact for all requests, and responsible for maintaining budgets, repairs and assets so accuracy is key.
The company pride themselves on delivering excellence on all platforms to manage their customers' expectations.
As a Senior NPD Specialist, you will lead the development and launch of new products, collaborate with cross-functional teams, and ensure that their products meet the highest quality standards.
The Role
Key Responsibilities.
The Company
An excellent opportunity for a Senior Product Developer to join a fast growing, successful, FMCG company who supply both private label and branded products to highly successful leading retailers worldwide.
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
General
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.