We are recruiting for a detail-oriented IT Support Analyst to provide technical assistance to all users within the company through 1st and 2nd line support.
You will diagnose and resolve software, hardware, and network issues, ensuring smooth IT operations.
Posted by Assistive Solutions • £26K/yr to £31K/yr
Assistive Solutions specialises in supporting individuals eligible for Disabled Students' Allowances within higher education.
We are a Social Enterprise that works with disabled people, providing specialist computer equipment, 1-1 teaching and have an in-house software development team.
Assistive Solutions are a Disability Confident Employer.
As an Infrastructure Support Engineer you will be a strong problem solver with great communication skills who has experience resolving complex infrastructure issues and dealing with escalations.
You will feel comfortable remotely diagnosing, troubleshooting and resolving tickets in relation to issues with customer infrastructure such as Networking issues, Firewall configuration and storage solutions along with proven experience in dealing with windows server infrastructure.
The ability to work in a high paced environment is essential.
As an BMS Support Technician, you will play a critical role in diagnosing and resolving technical issues remotely, focusing on Building Energy Management Systems (BEMS).
Your responsibilities will involve providing top-notch customer service, guiding clients through troubleshooting processes, and maintaining precise records of all customer interactions.
General
Working Pattern: Permanent Full Time Flexible First options available
As a support engineer, you will be the first point of contact for all technical support queries, providing high-quality assistance to end-users across the organisation.
Due to shift working, we offer the flexibility of remote working from anywhere within Scotland, however occasional travel to the office may be required.
Henderson Scott have partnered with a global dynamic company based at their HO near Glasgow.
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Hours per week: Monday to Sunday on a Variable Shift Rota - 07:00 - 15:30, 08:00 - 16:30, 10:30 - 19:00 - 37.5 hours per week
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.