Posted by TEC PARTNERS LIMITED • £25K/yr to £30K/yr
About the Role
Join our team as a Technical Support Specialist, where you'll play a pivotal role in providing expert assistance across our range of chemistry products.
Reporting to the Technical Service Manager, this position encompasses three primary areas: Technical Support, Custom Quotation, and R&D Application Testing.
General
Delivering technical support via phone, email, and online channels to end-users, distributors, and internal teams.
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
As the Technical IT Product Support specialist, providingremotesupport,maintaining &monitoringsolutions and supporting Live Applications, escalating/ handing over to the internal DevOps and Development teams, if required.
Fully remote position
The Company & role
Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency.
Assist with order book to ensure accuracy of monthly targets, OTIF.
Undertake daily duties to include Query Management, IBT's, Requisitions, Orders, Works Orders, Outstanding Orders, Quotes, Unresolved supplier invoice queries, Monitor Shared Outlook Inbox, Monitor Personal Outlook Inbox, help educate the Network on Flow Products.
General
Please note: the successful candidate will have had exposure to the Process Valves industry
Posted by Diamond Search Recruitment Ltd • £33K/yr
Recruiting for a Customer Support Specialist, this is an exciting opportunity, reporting to the Customer Support Manager.
Diamond Search Recruitment are delighted to be exclusively representing our client, a company who understand that putting their customers at the heart of everything they do is paramount for success.
Established 13 years ago, our client started as a software company working exclusively with healthcare providers and they are transitioning to a tech-enabled management consultancy whilst retaining their systems.
Posted by Nigel Frank International • £35K/yr to £45K/yr
This is a brilliant opportunityfor an experienced Support Engineer to act as the main point of contact for support, responsible for troubleshooting hardware and software issues and assisting with system maintenance to ensure efficient solving of incidents and ticket requests, providing comprehensive IT Support to internal and external users.
Nigel Frank are working with a well established organisation, based in St Albans, assisting their search for an IT Support Specialist to join the team.
This is a brilliant opportunity to work in a fast-paced, varied and challenging environment that offers the successful candidate to upskill in Data Extraction, Transformation and Loading.