The purpose of the Product Support Coordinator Coordinate the processing of incoming requests to the Service Desk via all methods to ensure courteous, timely and effective resolution of end user issues.
Our client are a market leaders in digital telecare and Technology Enabled Care (TEC), their products and services combines specialist people in the UK's most innovative TEC monitoring centre, with future-led, cloud hosted, digital technology.
This is a really exciting opportunity as you will be part of a growing company and the role will be a very rewarding opportunity due to being in volved in a couple which ensures assisted living people have a better quality of life.
Our client in South Yorkshire is looking for a Product Support Engineer.
As a Product Support Engineer, you will work with a team of Product Managers, Software Developers, and Quality Assurance, pivotal in bridging the gap between product development and project implementation, ensuring seamless communication and coordination between our client offices.
The role will help ensure the seamless delivery of new software, features, modules and products to the project delivery team.
We are looking for a dynamic candidate that loves patient contact whilst being driven by developing and growing the business within their dedicated territory.
Working with existing client to maintain strong relationships along with identifying and building new opportunities, you will be responsible for providing essential brand information to gain sales and grow awareness.
Are you a people person who enjoys being out and about in the community?
The purpose of the Product Support Supervisor is to lead and manage technical product support helpdesk teams.
Our client are a market leaders in digital telecare and Technology Enabled Care (TEC), their products and services combines specialist people in the UK's most innovative TEC monitoring centre, with future-led, cloud hosted, digital technology.
This is a really exciting opportunity as you will be part of a growing company and the role will be a very rewarding opportunity due to being in volved in a couple which ensures assisted living people have a better quality of life.
The Technical Support Specialist position involves both internal and external customer service, provisioning hardware, fault diagnostics and ongoing product support.
The Technical Support Specialist will be rewarded with free onsite parking, company events, holidays which increase with service to 30 plus Bank Holidays; attendance bonus; company bonus; ongoing training and genuine career prospects!
You will be working as part of a well-established, successful business with a strong reputation within their sector.
A lovely company based in Finchampstead are looking for a Customer Support Specialist to join their team of six.
This role will be working 3 days in the office and 2 days at home after your 6 months training/probation
The main role is to
To manage the repair order process on behalf of the customer and act as an interface between the customer and internal departments on a day-to-day operational basis.