As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
We have a fantastic new job opportunity for a Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analystwho is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment.
Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analyst who is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment is required for a well-established Cloud Solutions Provider based in Chessington, Kingston upon Thames.
Hybrid working applies after probation period has passed
IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk
Fully remote position
The Company & role
Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency.
Posted by Pinpoint Resourcing Ltd • £35K/yr to £40K/yr
Systems Support Analyst
Pinpoint Resourcing are working with a membership organisation in Central London, who are looking for a Systems Support Analyst to join a team and help with the customer membership systems.
Duties
Provide technical support for queries raised via the Mailbox.
Primary support for escalated Support Requests (8000users) via the Support System, ensuring prompt assessment and triage of issues and assigning requests to relevant Teams as required.
Posted by Allegiance Technology • £35K/yr to £42K/yr
This is an exciting opportunity to join a dynamic and fast-paced environment where your technical expertise and customer service skills will make a significant impact.
Join a cutting-edge, high-growth tech security company, renowned for its innovative solutions in data protection and security.
With offices worldwide, the company provides state-of-the-art security products to leading businesses and institutions.
Our goal is to offer the most scalable asset management technology in the market -one that allows AIM clients to grow assets on existing investments and to quickly expand into new asset classes, markets or investment styles without disruptionnbsp;/divdivbr/divdivWhat's the role?nbsp;/divdivbr/divdivWe are seeking someone to join the Buyside OMS (AIM) Product team focusing on our Order Management offering.
DivdivPowered by an unparalleled combination of automation, innovation, access and service, Bloomberg's comprehensive and integrated enterprise solutions help buy-side firms generate alpha, develop and service clients, remain compliant and grow profits in the face of change.nbsp;/divdivbr/divdivFrom a single solution to a complete end-to-end workflow, Bloomberg's integrated services are tailored to our clients' needs to increase efficiency and productivity - exponentially.nbsp;/divdivbr/divdivBloombergs OMS (AIM) delivers global, multi-asset solutions for portfolio management, trading, compliance and operations for buy-side firms.
AIM is used by more than 14,000 professionals at over 900 client firms, including some of the largest asset managers, hedge funds, insurance companies, pension funds and government agencies.
As an IT Support Analyst, you provide 1st and 2nd line user support in a Windows environment and also provide a proactive support service for 2,000 mobile devices and fixed line telephones.
A large multinational business is looking for a personable and driven IT Support Analyst with proven mobile device management experience to join its expanding team, based in Potters Bar, Hertfordshire.
Please note this is an office-based role and therefore the chosen candidate is required to be in the office 5 days per week.
We are seeking a Desktop Support Analyst to support a global network of users and ensure the seamless operation of a cutting-edge platform, used by some of the world's top financial institutions.
Are you ready to join a dynamic and rapidly growing division within the financial services and hedge fund space?
We are hiring for a leading player in FX and Trading Software technology, revolutionizing the global Fintech landscape.
A successful multinational technology business is looking for an IT Support Analyst to join its team based in Crawley, West Sussex.
The successful candidate will join a team dedicated to providing hands-on technical support for cutting edge software products used by household name global brands.
The business encourages flexibility so you can work from home up to 3 days per week.