My client requires an experience desktop support analyst who has experience working in public sector (healthcare preferred) to join their busy service desk team support 700 -800 users based 3 days per week in their manchester office
Essential knowledge and experience
Experience of using ITSM software (Halo highly desirable ) to for ITIL/Service support processes.
We're actively recruiting a 1st Line Support Engineer to join our dynamic Service Desk team.
From infrastructure and cloud solutions to cyber security, managed services and beyond, our partnership-based approach delivers long-term value for our customers.
In over 25 years, it's made us a trusted provider to organisations across the public and private sectors.
My client is looking for someone who will be mainly responsible for the accurate process of customer quotation and order requests.
You will have to own the customer's needs by proactively following up on responses and promised actions, act as a liaison between the customer and other departments to resolve customer queries and cover the timely handling of all associated queries from customers.
The Business Analyst will work as part of a multi-disciplined team to manage a customer's requirements through the project life cycle from initial analysis, requirements definition, documentation and development through to testing.
They will be responsible for communication of any requirements to the project team as well as the wider business audience as necessary
Essential experience
Experience working on large Central government digital transformation projects.
Salt is working with a leading retailer dedicated to providing the best products and services for pet owners, who are seeking an experienced Digital Analyst to join on a fixed term contract.
Hybrid working in Manchester (2 days onsite per week)
This role is pivotal in driving digital analytics across all elements of the digital ecosystem by delivering actionable insights to enhance conversion rates and optimise media spend efficiency.
Lead and manage small cross-site team of 2 Support Analysts responsible for resolving Share-Point Online and Microsoft Power Platform technical issues.
Lead on working with various stakeholders to analyse business requirements, design a solution, build and deploy (including change and release processes, testing and user guidance) SharePoint Online and Microsoft Power Platform business services.
General
GSA Techsource is currently recruiting for a M365 Developer who will be working for a public sector client.