Specialist Medical equipment supplier requires an experienced Customer Service Advisor to act as first point of contact for all customer enquiries relating to products and services.
Answering all customer enquiries that may include but are not limited to orders, pricing, and delivery updates.
Responsibilities
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Our client who are a global leader within their field are looking for a Buyer and as a Buyer, you will be responsible for securing the best prices for stock, actively seeking new products, and ensuring compliance with quality standards.
Your role is pivotal in maintaining a competitive edge through astute negotiation and proactive sourcing strategies.
Key Duties and Responsibilities
Price Optimisation: Identify and secure the most competitive prices for stock through thorough market research and negotiation with suppliers.
As the commodity specialist for plastics, you will be instrumental in developing and execution of the business strategy for a key area of our business.
In this role you will develop and lead the Global Commodity Sourcing Strategy focusing on plastic and moulds, this includes raw material for inhouse moulding, subcon moulding partners, and procured 3rd party plastic components.
You will collaborate with a range of key stakeholders across the organisation, developing open and effective relationships to ensure aligned high performance and Supply Chain Excellence - these will include, Manufacturing, Quality & Compliance, EHS, NPI, Sustainability & Sales.