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ARE YOU THE ONE? As a Samsung Promoter, your role will be to engage and interact with customers, demonstrating available products and delivering an incredible experience through every customer interaction. You will build great rapport with both your customers and the in-store teams to drive brand advocacy, loyalty and ultimately sales. You will take responsibility for store compliance in your area, always making sure the brand is represented in the best way. Through asking lifestyle questions, you will recommend the best products from our range to suit our customer's needs, ensuring their needs are always met and their experience with our brand is memorable. Keeping your eye on competitors in the market, you will feed back with ideas on how to enhance our position to continuously give us the competitive edge. Your goal will be to achieve your targets through driving brand awareness, customer interactions and sales at every opportunity. WHAT YOU'LL BE UP TO PRODUCT DEMONSTRATIONS Execute engaging product demonstrations to showcase the Unique Selling Points (USPs) and benefits of Samsung products to customers. Drive conversion from demonstrations to sale, including switch selling from competitor brands RETURN ON INVESTMENT Implement strategies to maximize ROI from all customer interactions, including upselling opportunities. Plan for success for flagship / new products and launch these effectively against the sales Targets Capture and report all relevant data daily PRODUCT KNOWLEDGE Cultivate an in-depth understanding of Samsung products, propositions, and channel store teams. Follow a customer journey that matches values and mystery shop techniques Maintain brand, visual and operational standards DRIVE SALES AND TARGETS Proactively drive customer interactions, sales, and surpass predetermined targets. Drive interactions, sales and exceed targets Become an integral part of the store team and engage store sales assistants to increase sales TRAINING Foster outstanding knowledge and brand advocacy by providing regular training sessions to in-store teams. Responsible for motivating staff to drive sales and create brand awareness. ARE YOU OUR PERFECT PARTNER? You'll have experience in retail, sales or customer-facing background You'll have a good understanding of technology You're passionate about excellent customer service You're eager to tackle challenges and change You're motivated by targets You're ability to integrate into teams well You are confident and have strong communication skills WHAT YOU CAN EXPECT FROM US Competitive Salary: £110.24 per day £25 Daily bonus Company Sick Pay Samsung Discounts Life Assurance: 4 times your annual salary Perkbox (Rewards Portal) Development Opportunities our teams have historically moved from area roles into all manner of other jobs! WHO ARE WE? We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. At the heart of our agency are our ETHIC values and we're on a mission to work with individuals who share and believe in them.
Change Communications and Engagement Manager - Initial 4 months - Inside IR35 Loriens leading Public Sector clients is looking for an Internal Communication expert for a new Change Communications and Engagement Manager position in there ever growing team. Essential Criteria: Proven experience of preparing, creating, and delivering creative engagement products and multi-media materials within a complex change landscape Experience of creative stakeholder engagement within a fast-paced complex change programme Experience of recommending and building engagement solutions for escalating risks, issues and customer requests as necessary within a complex change programme Experience of providing deep technical expertise in change communication and engagement Experience of setting standards, influencing, negotiating with, and providing specialism challenge to programme stakeholders to set a high-quality customer experience. Experience of developing organisational capability in specialism as part of that role Main Duties: Continue to shape the communication and engagement stakeholder strategy based on feedback. Stakeholders will include programme governance and assurance bodies, the programme core and wider team, end users and customers etc. Drive customer awareness and change understanding of the programme scope, benefits, deliverables and change impacts to build a branded library of Programme information and communication collateral. Develop and create extensive stakeholder information collateral to meet the needs of a diverse range of stakeholders across a range of customer touchpoints and complex release modes. Work closely with the Business Change team to create schedule, lead, and pace delivery of a comprehensive engagement plan across all stakeholders that utilises appropriate channels and deliver the objectives in the change strategy overall engagement plans. Work closely with the wider Strategy and Engagement Team to ensure consistency with the overall priorities, strategic narrative, and key messaging beyond the Programme. Ensure measures are in place to create feedback channels into the programme to understand the impact of stakeholder engagement across stakeholders and evidence programme and customer readiness. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.