To develop, manage and co-ordinate the critical activities of assigned applications lifecycle management and service delivery, providing day to day support for the applications and related software, implementing and transitioning to new technical solutions, adopting best practice application operation and exploiting new technologies including 3rd Party Supplier Management.
-Resolution of incidents and service requests as timely as possible and within agreed SLAs and KPIs - Escalation of problems and/or capacity issues to the MySurrey Customer Engagement Team Leader - Flexing to support the MySurrey MI, Security & Problem Management team as directed by the MySurrey Customer Engagement Team Leader The Customer Value of this role is to resolve tickets.
To maintain a Centre of Excellence and Best Practice in Applications Service Delivery by improving the technical performance of current applications and associated integrated technologies.
Willis Towers Watson (WTW) is a leader in the marketplace.
We offer excellent opportunities for experienced pension professionals.
Outsourcing is a global line of business whose revenue is primarily driven by proving outsourced administration services to occupational pension funds, working with some of the world's leading organisations.
A fantastic new opportunity has arisen for an experienced Office Manager to join a thriving international project and cost management firm.
As a result of continued growth, a brand-new role has been created within the company to oversee and manage administrative functions and ensure the smooth operation of the office.
This is a great role for someone who enjoys being the heart of the office, as this position relies on character and a strong desire to support others.
Client: We are looking for a tenacious, experienced, and highly engaging Senior Project Manager - Operations for our super cool, creative and caring client - a very established full-service creative events and engagement agency delivering magic for audiences in virtual, hybrid and live events, strategy, content, production and technology.
Leadership is the challenge to be something more than average!
Our immediate requirement is for an experienced Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful and profitable deployment of an end-to-end programme.
They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects.
Role Overview
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our Relationship Case Managers are the first point of contact for clients and are responsible for arranging tuition and are integral to the day-to-day operations of our business.
A bit about us..
Powertutors is a national tuition agency working primarily with schools and local authorities providing tuition to children and young people with special educational needs and disabilities.