As a Problem Manager in the banking sector, you will play a critical role in identifying, managing, and resolving incidents and problems that impact the bank's operations and customer experience.
You will work closely with various teams across the organization to implement effective solutions and preventive measures to minimize disruptions and optimize processes.
Our client requires an SC Cleared and experienced Problem Manager to work within the Problem Management area of IT Service Provision.
Working as part of the Digital Operations Team with a complex delivery team, the role of Problem Manager is to ensure that the problem Life cycle is managed across all elements of the service delivery.
Monitor and respond to IT incidents reported by users, systems, or automated tools.
General
A leading Financial Services organisation in London is seeking an experienced Incident Manager who will be responsible for the use of incident and problem management processes as well as establishing reporting processes to actively identify and manage service trends and risks and recommend interventions before problems impact service levels.
Hybrid Model: 3 days in London Office - 2 days remote
At RMG we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers.
Residential Management Group is a market leading, national Managing Agent with organic growth.
Our superb systems, robust processes, dedicated property managers and specialist support departments, all work together to deliver a property management service that is second to none.
The IT Manager you will drive the discussion around how technology supports and powers our business, ensuring the streamlined operation of IT in alignment with company objectives.
The role requires the IT Manager to have a hands-on technical approach to problem-solving and a positive, proactive, and innovative attitude towards providing digital solutions.
Main Duties & Responsibilities: 5 Days on site - You must be able to travel to site location (Near Stratford Upon Avon West Midlands)
The Block Management Assistant is responsible for the day-to-day administrative side of the business working for a team of portfolio managers.
You will be typing, undertaking mail merges, answering the phone, directing calls, dealing with clients and contractors, arranging meetings and appointments, updating spreadsheets and preparing weekly / quarterly reports.
General
Reports to: Associate Directors, working for the Senior Portfolio Managers and Portfolio Managers on a daily basis