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Facilities & Property Asset Manager! Salary: £60,000 Location: Hybrid - 4 days office (East London, close to Stratford), 1 day home Are you an experienced Facilities & Property Asset Manager with a passion for excellence? If so Join this leading housing company situated in East London and play a vital role in maintaining and developing their facilities and asset management services. Role Overview: You will oversee a growing portfolio of residential projects across Newham and local areas, ensuring their homes are well-maintained, secure, clean, and compliant with all statutory requirements. Your commitment to delivering excellent customer service to all residents will be paramount. Key Responsibilities: " Manage overall services provided within the facility. " Procure, project manage, supervise, and coordinate contractor work and service contracts/suppliers. " Inspect completed work, address deficiencies, and produce detailed reports. " Prepare tender documents for maintenance and facilities management contracts. " Supervise their term partnering maintenance contract for all buildings and homes. " Oversee defects works, liaising with Development and Construction teams, managing works under defects liability periods. " Lead their energy centre strategy, maintaining communal facilities, heat networks, and managing energy procurement and billing compliance. " Develop Asset Management systems for long-term maintenance and refurbishment. " Collaborate with the new homes team on future developments and project handovers. " Direct and coordinate essential services such as reception, security, maintenance, cleaning, and waste disposal. " Produce monthly and quarterly reports on service efficiency and budget performance. " Adopt efficient procurement practices for maximum value for money. " Maintain comprehensive records to ensure a 'Golden thread' in asset data. " Conduct post-work inspections. " Implement customer surveys following repairs. " Plan space allocation and resource utilisation for new or reorganised buildings. " Respond to emergencies and urgent issues. " Develop annual maintenance and service budgets, assisting with service charge forecasts. " Ensure proper care and landscaping of surrounding grounds. " Interview and hire facility employees and contractors as needed. Knowledge, Skills, and Abilities: " 5 years of facilities or asset management experience in the residential and real estate market. " Degree in Construction, Project Management, Facilities Management, or a related field. " Strong understanding of current and future Building Safety requirements. " Excellent organisational skills in a dynamic facilities management environment. " Proven track record of delivering high-quality customer service and satisfaction. " Strong project management skills. " Analytical and problem-solving abilities. " Solid understanding of public procurement and negotiation skills. " Excellent interpersonal, relationship-building, and networking skills. " Ability to multitask and prioritise workloads effectively. " Strong presentation skills and inclusive meeting management. " Confident decision-making. " Excellent time management. " Team player with leadership and motivational skills. " Clear and concise writing skills for handling complex documents. " IT fluency with property management and maintenance software, as well as proficiency in Excel and Word. Personal Style and Behaviour: " Driven and results oriented. " Trustworthy and credible role model. " Highly motivated with strong work standards and ethics. " Confident personality with strong interpersonal skills for effective stakeholder management. " Ability to make sound judgments in challenging situations. " Team player who can contribute to wider project objectives. Apply now for this excellent opportunity and make a significant impact on the quality and safety of their residents' homes! Apply now to be part of a dedicated team committed to delivering exceptional facilities and property asset management.
Facilities Manager Salary: Up to £37,000 depending on experience (inclusive of London Weighting Allowance) Working hours: 37.5 hours per week, Monday to Friday between 8 am to 6 pm. Some flexibility required according to needs of the business, with some occasional weekend work Location: The Foundry, 17 Oval Way, London, SE11 5RR Closing date: We will be closing the application once we find the right candidate. Please apply as soon as possible. The Post Your duties will include but not limited to: Compliance with health and safety legislation and good practice, including: Carrying out risk assessments and fire risk assessments, and ensuring that any resulting actions are carried out in a timely manner; Fire safety procedures including testing of fire safety systems and carrying out bi-annual fire evacuations; Conducting and keeping a clear and accurate record of, weekly inspections of buildings. Line Manage a small team of Facilities Support Assistants (FSAs) Managing the day-to-day work of the Facilities team; Ensuring staff have regular supervision; Lead, develop and motivate staff; Setting up (or assisting/supervising the FSAs) furniture and Audio Visual and Information Technology in conference and meeting rooms; Carrying out (or assisting/supervising the FSAs) small-scale maintenance tasks including re-painting offices, basic plumbing, small-scale carpentry, key cutting, waste disposal, etc. Building improvements and maintenance Responsible for ensuring an ethical negotiation, procurement and management of Service of agreement levels. Updating and maintaining supplier contact database and summary sheets. Investigating day-to-day building-related problems (ranging from boiler/heating breakdowns, leaking roofs and blocked toilets, to alarm activations etc.), and devising timely and cost-effective solutions in consultation (as necessary) with the centre manager, contractors and tenants; Organising and overseeing planned preventative maintenance works and facilities service delivery (such as mechanical and electrical services, fire safety systems, building fabric, security), liaising with contractors and tenants to ensure timely completion and minimum disruption; Keeping up-to-date maintenance and service records and a manual of the building; Building strong working relationships with contractors in specifying works, tendering, monitoring progress and approving invoices on completion; Helping to monitor and reduce energy and water use in the buildings; Making suggestions on how to improve management and delivery of maintenance and services to tenants, and how to achieve the company's financial, social and environmental objectives. Communications Acting as a point of contact for tenants to report maintenance and other building-related issues; Acting as a point of contact for conference users to resolve problems that arise during their meetings; Establishing and maintaining excellent communication with tenants and centre users to help ensure their satisfaction with the building and services; Keeping records of maintenance work reported and carried out, to enable accurate reporting to the relevant Board on performance against targets. Undertaking the building-related aspects of tenant moves, including: Working with incoming tenants to determine and undertake any works required before they move in; Instructing redecoration of offices when vacant and liaising with contractors on other works as required; Assisting our IT company with setting up and managing phone systems Other responsibilities include: Assisting the Centre Manager with other duties that may be required from time to time; Other duties as required, in line with the role. Person Specification This is a busy, demanding and 'hands-on' role that will require a 'can do' attitude by the successful applicant. Essential skills and experience You have experience of commercial facilities/property management; You have experience of managing health and safety within the workplace; You have experience of managing expenditure and approving invoices; You are computer literate with good working knowledge of Word, Outlook and Excel; You have some knowledge and a strong interest in the social and environmental performance of buildings, particularly in relation to energy and water use, recycling, green commuting and accessibility; You can cope well under pressure; You have good organisational and time management skills and can prioritise effectively; You are a confident starter-finisher with an eye for detail; You are a problem-solver; You are confident in supervising others; You are personable, able to establish a good rapport quickly and establish trust on the long term; You are a good team worker. Contractual Details This is a permanent full-time role with a three-month probationary period. The role benefits include 25 days holiday entitlement pro-rata as well as statutory bank holidays. We offer a company contribution up to 7% to a pension dependant on scheme choice, a free company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits. Please note, you must be eligible to work in the UK in order to apply for this role. Click ''Apply'' to be emailed information about how to complete your application.