We are seeking a Customer Service Specialist to join our clients team based at their new office's.
The ideal candidate will be responsible for recording orders, issuing import/export documentation, and ensuring a high level of customer satisfaction through prompt and professional support.
Focusing on order handling, international shipments, and maintaining solid customer relationships.
The Software Developer, working within the Applications Team, is a key player in supporting the Business Processes Strategy: thriving for excellence, driving a culture of harmonisation & continuous improvement, and adding value to the Business.
Documenting the scope and rules applicable to those systems, providing, and ensuring a consistent approach to change to support the systems' integrity acting as the advisor and custodian of the process quality & standards throughout, working closely with all key stakeholders whilst maintaining a high degree of customer satisfaction.
The role will act as the primary contact for a set of dedicated applications, being accountable for the application lifecycle, including governance, maintenance, development, support, and control.