Posted by Antony James Recruitment Ltd • £18/hr to £20/hr
General
Antony James Recruitment Ltd are delighted to working with a client based in Croydon in recruiting a Interim Service Charge Analyst.
This is initially a temporary position for 3 months.
Main Duties
Accurately calculating, constructing, and issuing all estimated and actualised service charges ensuring compliance with legal deadlines, contractual agreements, policies, and procedures enabling full recoverability of costs, focusing on complex cases.
Lead the Group Customer Engagement Strategy, ensuring effective communication and engagement with customers.
General
This role is pivotal in ensuring that the voice of residents is heard, shaping service design, and improving service delivery through effective management of customer feedback and complaints.
We are recruiting on behalf of a large housing association, the UK's largest provider of affordable housing.
Posted by Lloyd Recruitment Services Ltd • £12.50/hr to £13.30/hr
Key Responsibilities
Resolve issues promptly and maintain accurate records.
Act as the primary contact for queries.
Do you thrive in a customer focused role
Our client's friendly team, is now recruiting individuals initially on a six-month fixed term contract, where you will provide outstanding service and support to their customers.