Posted by Santander Consumer Finance • £55K/yr to £65K/yr
Santander Consumer Finance (SCUK) is one of the UK's Leading Motor Finance companies and we are currently looking for a Customer Relations Oversight Manager to join our Customer Resolutions department on a hybrid basis, working at least three days a week in our Redhill, Surrey office.
You will have 1 direct report (Complaints Manager) and 27 indirect reports (Team Leaders and Complaints Handlers)
Reporting to the Head of Customer Resolutions, the key purpose of this important role is to manage and ensure the delivery of all General Service and Satisfactory Quality complaints.
Great opportunity to join us as a Senior Pensions Client Manager to lead teams that protect and grow revenue from existing pensions administration clients, ensure a high level of quality service delivery and client satisfaction and continually work to develop and grow our Outsourcing (OGB) business, as well as seeking opportunities to introduce WTW service lines outside of OGB.
Operating as a Senior Pensions Client Managers in this role you will support and mentor others and deliver you own client revenue of £7m.
This is achieved through involvement in new business development, service enhancements, service diversification, keeping updated with legislative / technological changes and maintaining a good overall market awareness.
Posted by Team One Recruitment • £20K/yr to £24K/yr
General
Our client, a leading Property Management company, is looking for a proactive Administrator with great customer service skills and the ability to work to a fast pace.
You'll be at the forefront of ensuring smooth property operations by managing key activities, resolving customer queries, and collaborating with internal teams.
Key Responsibilities
Ensure all tasks are completed on time, working closely with internal teams to implement necessary improvements for seamless operations.
Mi client is looking for a dynamic and dedicated Account Manager to oversee the daily management of assigned customer accounts across various categories, including high street and e-commerce.
Key Responsibilities
Customer Partnership: Foster and maintain strong relationships with customers across all channels to ensure long-term success and development.
We are looking for a skilled HR professional to join a dynamic and growing financial services company, where you will be integral to empowering teams and supporting managers in employee relations and performance issues.
The successful candidate will be responsible for implementing appropriate actions that comply with company policies and legislation.
As Team Manager you will oversee the operational management and delivery of short break clubs delivered across a range of schemes across Surrey and West Sussex.
They are now looking to recruit a dynamic Team Manager to lead their short break services, ensuring a high quality service for all beneficiaries.
Our client offers a range of quality, exciting and inclusive short break clubs across Surrey and West Sussex for children and young people with a disability and additional needs.