Paying up to £24,500 Car Parking Benefits - Based in Oldham, North Manchester our client is a successful engineering business that are looking for an experienced Administrator to join their expanding service team.
Reporting to the Service Manager, as Service Administrator you will support the service team by effectively managing their customers and engineers.
As Service Administrator your responsibilities will include
Ensuring service-related tasks and processes are completed on time.
You will need to be able to ensure the smooth movement of traffic throughout the site and to direct vehicles towards their allocated areas and/or parking spaces.
Must have good working knowledge on Parking Appeals
The Dimensions of this role
To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry.
Key result areas/overview
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.