Record evidence and observations to monitor vehicles parking.
Issue PCNs to vehicles that are parked in contravention of the parking regulations.
General
Standard duties include patrolling the streets and car parks, monitoring the use of parking meters, reporting parking offences and violations, and issuing Penalty Charge Notices (PCNs) for those offences.
Due to our continued growth we are recruiting for a Civil Enforcement Officer (also known as an on-street parking attendant or traffic warden) to join our Transportation team.
You will be patrolling local roads and streets and key car parking locations advising the public of where they can park safely and securely issuing enforcement tickets to incorrectly parked vehicles reporting suspected abandoned vehicles and dealing with enquiries from the members of the public.
What are we looking for
A people person - someone with good communication skills is approachable and enjoys meeting new people.
City and Guilds or Wamitab Parking certification is essential
Their primary role is to encourage considerate parking by taking appropriate action against illegally parked vehicles so that the other drivers can go about their daily business with minimum disruption.
They work together with CCTV cameras to issue tickets (Officially known as "penalty charge notices" or "PCNs") to vehicles that do not comply with parking regulations.
Their primary role is to encourage considerate parking by taking appropriate action against illegally parked vehicles so that the other drivers can go about their daily business with minimum disruption.
They work together with CCTV cameras to issue tickets (Officially known as "penalty charge notices" or "PCNs") to vehicles that do not comply with parking regulations.
Working within a bustling atmosphere as part of passionate team this role as a Car Park Assistant plays a core part in providing fantastic customer service.
We'd give you as much notice of this as possible.
Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business.
Must have good working knowledge on Parking Appeals
The Dimensions of this role
To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry.
Key result areas/overview
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
Their primary role is to encourage considerate parking by taking appropriate action against illegally parked vehicles so that the other drivers can go about their daily business with minimum disruption.
They work together with CCTV cameras to issue tickets (Officially known as "penalty charge notices" or "PCNs") to vehicles that do not comply with parking regulations.