People Solutions are pleased to be working with a well-known distribution company to support their delivery network across the UK with this hybrid / remote working Administration role.
WORKING 5 DAYS OUT OF 7: VARIOUS SHIFTS BETWEEN 07.00 - 21.00
We're looking for a Head of Complaints to lead a transformational project that involves improving our complaints process to meet best practice, set the direction of the team, support our Complaints Handlers through their career progression, and drive root cause analysis.
What you'll be doing
Developing and executing a comprehensive strategy for the transformation of the Complaints Department.
Morgan Hunt are currently working with a well-established Industry Regulator, in their search for a temporary Senior Governance & Assurance Manager to manage a range of activities that support the delivery of the Assurance Framework and the Annual Assurance Plan.
You will also support with providing independent risk management advice and supporting colleagues to strengthen their understanding and application of effective risk and issue management.
You will be responsible for managing regulatory requirements and ensure compliance with data protection regulation and to maintain the Risk and Issue register, ensuring all risks are documented, reviewed, and mitigated.
Out client is recruiting for a highly motivated and experienced Business Continuity Manager to join their team on a temporary basis for 2 months, with the possibility of extension.
The successful candidate will be responsible for developing and delivering a set of effective Business Continuity (BC) arrangements, working closely with the business to capture and reflect relevant detail within the Service-Level BC Plans, as well as developing the supporting collateral including training materials to support the organisation.