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Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the team Amazon Logistics, or AMZL, handles last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Belvedere, GBR BASIC QUALIFICATIONS A degree Relevant experience in people management Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership Relevant experience in using data or anecdotal evidence to influence business decisions Advanced proficiency in verbal and written English and local language PREFERRED QUALIFICATIONS Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. Experience working with Lean, Six Sigma and Kaizen techniques Experience working in another logistics environment Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://en/privacypage) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
The Amazon Logistics (AMZL) team help us to consistently deliver for our customers by achieving maximum efficiency from our operational sites. As a Shift Manager in Delivery Operations (SMDO), you'll oversee our outbound parcel-delivery operations. You'll be part of the last and most crucial step in a package's journey through the Amazon logistics chain. Your work in guiding, coordinating and holding your team accountable will help them succeed and uphold the standards customers expect from us. Key job responsibilities Monitor and audit plans for Delivery Service Partners, including staffing, schedules, quality initiatives, and performance levels Promote best practice and continuous process improvements across your team in areas like health and safety and productivity Ensure there is on-the-road capacity for deliveries including during peak business times Help to pilot new service types on-site, such as electric vehicles and cargo bikes Carry out performance reviews with Delivery Service Partners About the team Amazon Logistics, or AMZL, handles last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Belvedere, GBR BASIC QUALIFICATIONS A degree Relevant experience in using data or anecdotal evidence to influence business decisions Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Advanced proficiency in written and spoken English PREFERRED QUALIFICATIONS Relevant experience of communicating with internal and external stakeholders Experience in a logistical working environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://en/privacypage) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Amazon's Supply Chain Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Supply Chain Manager, you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything in between. You'll help us optimise our supply chains to make our customer experience even better and our business more energy and cost efficient. Key job responsibilities Create innovative solutions using data and research to address wider challenges in your organisation Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish Define supply chain and operating models for various businesses Analyse and interpret data to improve efficiency across supply chains and multiple operations Partner with teams to advise on and manage operational challenges Support the planning and organisation of complex projects A day in the life Being a Supply Chain Manager for Amazon involves lots of problem solving. You'll work with a number of teams to navigate challenges as and when situations impact our network. You'll spend time resolving temporary issues and looking at the bigger picture to drive Amazon towards achieving new objectives. This role is both proactive and reactive, and you'll have the opportunity to help forecast and plan for new projects. As a Supply Chain Manager, you'll need to help with both on-the-ground tasks and more tactical work. No two days will be the same. You could spend one day helping to define our supply chain and operating models and the next assisting with a site's resource plan for a busy period. Having so much variety in your role means you'll be able to learn something new every day. This role is based at one of our European headquarters. There may be flexibility to choose your location or work remotely on occasion. About the team Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination quickly, conveniently and sustainably. We are open to hiring candidates to work out of one of the following locations: Coalville, LEC, GBR BASIC QUALIFICATIONS A degree Relevant experience in analysing data and creating reports for leadership Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership Relevant experience in managing multiple projects with competing deadlines Advanced proficiency in verbal and written English Proficiency with data analysis systems (SQL, Python, Excel) PREFERRED QUALIFICATIONS Previous experience as Business Analyst or Data Scientist A degree in a science, technology, engineering or mathematics-related subject or MBA Upper intermediate proficiency in the local language Relevant experience in a supply chain, logistics, e-commerce, or transportation planning role Experience using data visualisation software, such as Tableau or Quicksight Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://en/privacypage) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).