My client, a large MSP based in Kent, are looking for a 1st Line Support Engineer to join their ever-growing team.
You will play a critical role in providing technical support and assistance to end-users within the organisation.
You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment.
Our client is seeking for a 3rd Line Engineer who will work closely with the support team including other engineers and working closely with the IT Director.
You would be acting as a technical lead in a major incident or priority 1 situation, and you may also assist the Project Manager with implementations and research/training in new technologies.
They are looking for a confident experienced individual with a passion for IT Helpdesk Support and learning new technologies who can work in a team and independently.