Provide professional but empathetic service through the claims process via multiple channels including, phone and email - Able to anticipate the customer need and action to ensure process is managed in its entirety
Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions
Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information
Process incoming Public Liability Highways property claims to include data input onto the claims handling system, claim number allocation and scanning of relevant documentation.
General
As an Insurance Officer, you will be responsible for ensuring that all relevant County policies and procedures are adhered to and concerns are raised in accordance with these policies
Seven Social Care is currently seeking an experienced Insurance Officer to join our team in Oxford.
A unique and exciting opportunity to join a leading firm of property advisors that offer a broad range of services including Insurance, Property management, Auctions, Commercial Agency and Valuations.
12 Month Maternity Cover Contract -
Established in 1931, you will be joining a respected and reputable company that retains the original ethos for service while drawing on modern business arrangements and practices.
To assist the department in collection of accounts that are between 1-90 days past due.
The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts.
By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments.
Our client is seeking a Complaints Investigator to join their team.
The successful candidate will be responsible for investigating and resolving all stages of complaints in a fair and impartial manner.
Key Responsibilities
Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer.
Support the Debtors financial system with responsibility for documenting procedures, testing enhancements and training new application users.
Responsible for the delivery, efficient income management and effective recovery of debts or all Central, Trading Services and Adult Social Care invoices.
General
Connect2Luton are excited to recruit a Accounts Receivable Officer on behalf of Luton Borough Council.