Using a provided scenario you will interact with retail staff, to gage their understanding of the brand and their advocacy.Based on your findings, you'll also be responsible for addressing any knowledge gaps to help enhance the in-store brand experience.
In this dynamic role, you will immerse yourself in the retail environment, visiting assigned stores to assess brand advocacy, product knowledge, and the customer experience.
ARE YOU THE ONE
Are you a detail-oriented individual with a passion for customer experience and brand excellence?
You'll be expected to support the performance of each home ensuring it performs to the highest clinical standards.
As a Regional Clinical Development Nurse at Barchester, you'll lead, support and continuously improve the clinical governance and quality of care for residents in our care homes across the West Midlands.