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Join Our Clients Dynamic Team as a Lettings Officer! Are you passionate about helping individuals find their perfect homes? Do you thrive in a role where you can make a difference in people's lives? If so, we have an exciting opportunity for you to join our Clients Lettings team at a leading housing association in Worcestershire. Why Choose Them: Hybrid Working: Enjoy the flexibility of working both remotely and in the office. Competitive Salary: We value your expertise and offer a salary that reflects it. DBS Check Not Required: Start your journey with us hassle-free. Flexible Working Hours: Achieve that perfect work-life balance with 30 hours per week, Monday to Friday. 1-Year Fixed-Term Contract: Join us on a 1-year journey of growth and impact. Generous Holiday Allowance: Enjoy 33 days of well-deserved vacation time. Health Plan: They care about your well-being and offer comprehensive health coverage. Life Assurance: Rest easy knowing your loved ones are protected. Funded Training and Sponsored Qualifications : Invest in your professional development and reach your full potential. Your Responsibilities: As a Lettings Officer, you will play a pivotal role in ensuring properties are occupied by suitable tenants, fostering vibrant communities along the way. Your duties will include: Efficiently advertising properties and securing tenants through various channels. Assessing applications and conducting affordability assessments. Conducting Pre-Tenancy Assessments to ensure suitability and promote tenancy sustainability. Handling general inquiries from tenants, partner agencies, and colleagues. What We're Looking For: We're seeking an individual with: Previous experience in a similar role. Strong communication and problem-solving skills. Knowledge of current housing legislation and welfare benefits. Motivational abilities to foster thriving communities. The capacity to work independently and under pressure. Proficiency in Microsoft Office software. Desirable Skills: Familiarity with housing management systems. Experience in collating and presenting key performance data. Ready to Make a Difference? Apply Now! If you're ready to embark on an exciting journey with us, apply directly or reach out to Tiyana at or for more information.
We are looking for a letting administrator for our property letting company, we have been established for over 50 years. As the Letting Administrator, you will be responsible for ensuring that the lettings department runs smoothly by assisting in any required day-to-day tasks. To provide unrivalled levels of customer service whilst building relationships at all levels and achieving results Key Responsibilities for the Lettings Administrator: Liaise on a day-to-day basis with existing and new customers, ensuring the highest standard of customer service is met whilst providing excellent customer care and support. Build and maintain strong relationships with landlords and tenants. Maintain an excellent standard of company records. Work closely with other third-party operators where appropriate to exceed customer expectations. Registering applicants onto the mailing list Any ad hoc duties as required by senior management. Receiving and processing an application, including referencing Organising, booking, confirming, property viewings Assisting with arranging tenancy renewals with rent increases Able to work independently yet be a team player Assisting with property viewings occasionally Skills & Abilities: Strong Communicator, both verbal and written/Numerate/well-organised Previous Experience in the Lettings industry is preferred Persuasive with a high energy level but reliable and committed Ideally, already demonstrated excellent customer service Ability to manage multiple priorities and work to deadline Smart appearance A driving license would be an advantage Immediate start