You will also proactively run reports to identify any bookings affected and communicate updates to our Travel Counsellors while offering support to Travel Counsellors for any in-resort issues or emergencies.
We are recruiting a Duty Office Executive to provide operational 24/7 support, 365 days a year, to our Global Travel Counsellors by monitoring Worldwide events, FCO advice, and alerts from other Trade Partners.
The working rota for this duty office executive role includes 12-hour shifts over 24 hours on a 4-on-4-off rota basis.