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A highly regarded independent Commercial Broker are currently looking to add home based (remote) Commercial Account Handlers to both their new business and their Renewals teams. They seek driven and motivated professionals with previous commercial insurance experience to support the needs of a diverse and interesting group of clients. The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal. The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet client expectations. About the role: To deliver high quality and efficient service to clients. Working closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers. Customers will range in size and shape, from smaller clients up to large corporate sized risks Ensure all documentation associated with placing, amending, or renewing clients' insurance programmes is completed in a reasonable timescale and is accurate. Contribute towards the development of a high company image of professionalism, competence, and customer satisfaction. Key skills/experience required: Must have previous account handling experience gained within a commercial insurance environment and have relevant insurance technical knowledge. Good communication, decision making and problem-solving skills. Excellent relationship building skills. Previous experience working with Acturis The ability to work under pressure and assimilate large quantities of information quickly Influencing and negotiation skills Commercial awareness An eagerness to progress with your CII qualifications would be supported, but is not essential Salary/Benefits Information: Salary to £40k Home based role Market leading benefits package 31 days holiday ( bank holidays) Excellent opportunity for career development and progression Contact: David Harries Reference: DH/86860 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.
Account Manager £45,000 - £55,000 Car Leicester, Field Travel Do you consider yourself to be persistent and tenacious, focused on closing the sale? Do you possess experience in selling through distribution channels? Are you looking to work for an organisation that is continuing to grow and dominate in its market? The Company: ER Recruitment are delighted to be working with our client who are thriving industry leaders in their sector. They are looking for a tenacious individual to identify new business development opportunities within existing target customers and grow sales and contribution value of target products with those customers. Role & Responsibilities of the Account Manager: Grow sales and margin % by achieving improved pipeline value and creating new opportunities with existing customers to maximise profitability. Develop new customer relationships which deliver target growth, in specific target markets. Conduct contract reviews on all tenders and new business. Identify any gaps in the product range and make recommendations for new products based on genuine intel and customer requirements. Report on how the business can grow sales and identify any barriers, using competitor and other information to support any recommendations. Ensure customer expectations are understood and communicate any specific requests internally so that excellent customer satisfaction is consistently achieved. Prepare and regularly report on KPI's including sales forecasts and performance to plan, market conditions and pricing. About You as the Account Manager: Driving licence is essential due to being a field role Experience in selling through distribution channels. Experience in selling to both Home and Export markets. Strong communicator able to define customer needs and convey company objectives Business development and negotiation skills Brilliant relationship management skills Analytical skills Ability to identify business at risk, implement actions plans to minimise risk and assure customer satisfaction Good report writing skills Collaborative team player Benefits for the Account Manager: Company Car Annual leave of 31 days Company sick pay (8 weeks following successful probation & subject to terms) Pension Contribution of 5% Health cash plan via BHSF (Level 2 cover) Company Pension (following probation) attracts death in service benefit of lump sum of 5 times salary Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants however if you do not receive a response within seven working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.