Posted by Trapeze Recruitment Services Limited • £25K/yr to £26K/yr
Your day-to-day duties will be taking incoming escalated service requests from the Remote Support Engineers.
You'll be providing excellent customer service using your advanced technology skills to diagnose, resolve issues and maintain a healthy technology and security standard across your customers' technology stack.
This includes the need to potentially attend client sites - for anything that cannot be resolved remotely.
The Atlas Recruitment Group are currently hiring for a Junior 1st Line Support Engineer to join an established IT managed service provider based in Tunbridge Wells.
Are you tech savvy and eager to take the next step in your software support career?
General
They are seeking a driven and detail-oriented individual to join their IT team!
This is a fantastic opportunity to work with a highly successful Buy-to-Let lender with 25 years of experience and a trusted name in the financial services sector!
We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
Responsibilities
Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
Posted by James Frank Associates • £25K/yr to £28K/yr
As a 1st Line Engineer you will be supporting clients, providing a high level of technical support on a mixture of day to day issues and project work.
Working in the office, our client is looking for a 1st Line Engineer with a minimum of 6 months' experience in a similar 1st Line role, where you have been used to working with clients and being the first point of contact for any technical issues or faults.
Our client, a well-established and growing Managed Services Provider is seeking a 1st Line Engineer to join their friendly and highly-technical team on a permanent basis.