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At Profectus we have a brand new role for a Junior IT Support Engineer with an exciting company going through rapid growth, resulting in the expansion of the Infrastructure team. This is the ideal role for someone looking to kick-start their career and gain valuable 1st and 2nd line experience. This company promotes a positive work culture and wants to provide an opportunity to kick-start your career. The company has a great feel about it and pulls together to ensure they produce and deliver the best results possible. This role is based at their Southend-On-Sea office with great transport links nearby. Having a driving license is beneficial but not essential. The role: 1st & 2nd line IT support Desk setups, machine replacements, moves, and changes Raising IT support tickets and ticket assignments Remote site support using industry-standard tools Home worker remote support Local site support Travel to remote sites when required Skills required: 1st/2nd line support experience (ideal but not essential) Knowledge of current Windows environments Strong organisational skills Attention to detail Excellent communication, verbal, written and presentation Self-motivated Ability to multitask If you want to work for an exciting company that values personal growth please apply now with your latest CV.