As the Junior IT Support Analyst, your role will be thefrontline of the IT support desk and will be required to take the information of incidents either by phone, email or face to face and log this via the ServiceNow portal for escalation.
Junior IT Support Analyst / IT Graduate required on an initial 2 month contract based in the Royal Borough of Kingston.
This role would suit a recent IT graduate or someone with up to 6 months IT Support experience with great customer service skills.
Our client, a small financial services organisation have an exciting opportunity for a Junior IT Support Analyst who is looking to enhance their skillset and career by working alongside a talented IT Manager, supporting the wider business needs.
This role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector.
As a Junior Category Department Support Specialist, you will play a crucial role in assisting the Category Department during a transition to new systems.
Your primary responsibility will be to provide administrative support and assist in leveraging data effectively within the department.
This is a large-scale retail organisation based in Chessington.
A heavily cloud-focused organisation based in central London is on the lookout for an ambitious 1st Line Support Analyst to join their team to help manage an increasing workload, as a result of the company's rapid growth and expansion.
To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
General
This role is 5 days a week in the office.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.