Assist the Senior Engineers in providing a high quality of customer service and support that will ensure that all UKHSA staff are able to access UKHSA ICT services as required, using properly configured and reliable devices.
Provide technical support and troubleshooting including administration of user accounts, permissions, file shares, and support of Windows OS and MS communication and collaboration tools.
Ensure that all UKHSA users receive a consistent level of support within agreed service levels across geographical locations and directorates.
To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
General
This role is 5 days a week in the office.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.
To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
General
This role is 5 days a week in the office.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.
Assisting the Area Manager providing a high quality of customer service and support that will ensure that all colleagues are able to access ICT services as required, using properly configured and reliable devices.
Configuring and commissioning PC hardware and software as required, ensuring that all software is properly licensed.
Ensuring that all colleagues receive a consistent level of support, working within agreed service levels as necessary, which minimizes the time for identifying and fixing problems.
My global client based in Canary Wharf has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter.
This is a fantastic role and company name to get on your CV helping you progress with your IT career.
This 12 months Fixed Term Contract as Senior Data Engineer will be joining Nest, and in particular DACI (Data, Analytics and Customer Insight) at just the right time.
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Our immediate requirement is for an experienced Senior Onsite AV Engineer to be a key part of our London team, representing proAV and working onsite at a leading Global Asset Management Company, taking full responsibility for 2nd line break fix responsibilities within the London Headquarters.
One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user's organisation in London who continue to invest in state-of-the-art technologies, services and training.
Role Overview
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
The post holder will provide engineering, technical and planning support to the Track department in the delivery of the inspection and maintenance works.
Key Accountabilities
Prepare programmes of work, method statements, work requests and risk assessments for routine works and weekend possessions.
Inspect, maintain and calibrate all plant, equipment and gauges in accordance with legislation, safety and technical standards.