Production of the monthly management accounts for container ships.
This includes reviewing costs, calculating accruals and prepayments, liaising with the operational team and writing the narrative for the variances compared to budget/forecast.
The Firm
Huge, international shipping business with an excellent reputation as being a top employer.
To support the provision of a cost effective, customer focussed Pension Service.
JOB ROLE PURPOSE
The core focus is to undertake administrative duties to include accurate processing of member records and financial records to ensure data quality is maintained.
Responsible for developing reporting systems for complaints/information requests, for analysing trends and patterns and translating this into outcome focussed action plans.
Responsible for managing the Customer Resolution & Information Team to ensure that statutory and organisational requirements are met in relation to dealing with and responding to complaints, Freedom of Information (FOI) requests, Subject Access Requests (SAR) and enquiries made by Local Councillors and Members of Parliament in relation to Children's Services at Wirral Council.