Experience in a Service Desk environment supporting 700 employees in an ITIL setting.
General
Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role.
As a vital member of our client's team, you will provide top-notch 1st line technical support to a user base of approximately 2300.
We are looking for enthusiastic Customer Service Agents to join a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls and email queries from existing customers and preforming administrative activities.
When a Saturday is worked the time is given back in lieu.
Candidates will be required to work 37.5 hrs per week Monday to Friday between the operational hours of 8am to 6pm, with alternate Saturday mornings from 9am-1pm.
We are seeking an Angular Developer for a 9-month contract with view of extension paying £400 - £500 per day Outside IR35 for a cross-industry consultancy client.
The ideal candidate will have over 3 years of dedicated Angular experience and be happy to travel to Cardiff one or two days a week.
The company is looking to recruit a Senior Production Coordinator to work across a portfolio of projects on an initial short-term contract with the potential for the role to lead to a full-time position.