You will work as part of the Logistic Delivery team which operates a fleet of Potable Water Tankers to support both reactive and planned work.You will be joining a team that carries out the essential delivery of water to our customers.
As a Class 1 HGV Driver, you will be an ambassador for Thames Water out on the road, where you will ensure that our values are upheld, and you will be driven to provide first-class customer service you will truly be the face of Thames Water.
Within this team, you will learn how to take water samples before loading and discharging them into hydrants or reservoirs.
Supporting our corporate customer service team, we are looking for a number of key account co-ordinators to work alongside Account Executives in the maintenance of customer portfolios.
The successful applicant will liaise with internal stakeholders as well as customers so will need to be an excellent communicator across telephone and email with a proactive approach to managing their own workload.
This role involves providing administrative and analytical support as a part of a seamless customer service journey from initial on-boarding through to account maintenance and management.
If you are experienced in working with customers and share our passion for providing high quality service, then we would love to hear from you!
We are looking for Customer Service Account Executives to join our rapidly growing corporate customer service department.
The Role
This role, working in our fast-paced corporate accounts team is a true customer account management position, where you will be responsible for a portfolio of corporate customers ensuring their interactions with our business are of the highest standards.
We currently have permanent positions, and fixed term contract positions available.
Working in a fast paced environment, you will assist the Credit Management team in maximising collections on a large portfolio.
Our Key Account Credit team are looking for administrators to support with the back office functions within Credit Management, such as data entry, sending customer statements and replying to customer emails.
Answer customer enquiries (via phone or e-mails) in a timely manner to provide our customers with an efficient, reliable service.
General
A position has arisen for a full time, Customer Service and Incident Advisor (French & Dutch) for a global brand in Watford.
The position is responsible for managing the order entry, cash process and delivery of products to a range of commercial customers across the EMEA region as well as dealing with calls and e-mails for technical emergencies and enquiries.