Robert Half is recruiting 5 Motor Claims Handlers on behalf of a growing insurance business.
The hourly rate on offer for this role dependant on experience will be £12 - £14PH
The role will be 100% remote and will initially be for a period of 3 Months with the opportunity for extension at the end or even possibility to move into a permanent role within the business.
Our client who is a Lloyds Broker, is looking for an IBA Handler to join their busy accounts department in the London office on a 6-12 month initial contract.
The purpose of the role is to support the busy finance team in all finance, IBA, Credit Control and Operation functions.
Main Duties
Posting Cash received and paid on the IBA system daily.
Provide professional but empathetic service through the claims process via multiple channels including, phone and email - Able to anticipate the customer need and action to ensure process is managed in its entirety
Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions
Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information