The Call Handler is the first point of contact for patients requesting medical advice by telephone.
Support patients by providing advice to help them manage their condition at home, where appropriate.
They will answer calls, using the software system to prioritise, and record details of calls, advising patients appropriately in relation to response times and action in the event of urgent requirements.
Posted by Ryder Reid Legal Ltd • £40K/yr to £50K/yr
Duties will include but aren't limited to:
Our client, a major name in its specialist field, is very keen to attract an experienced Litigation Legal Secretary to start ASAP on a temporary basis.
The successful Legal Secretary will provide a full and extensive PA/Legal secretary service to Partners and Associates within their organisation.
Posted by Hays Specialist Recruitment Limited • £15.72/hr
Working within the Customer services team you will be supporting the team to answer incoming telephone calls and emails which could be about matters such as: changing/amending direct debits/updating tenant information/ logging repair requests and creating work orders, taking payments.
You will also help support the team with various administration tasks which will include, managing 3 inboxes, downloading the out of hours report in the morning and actioning any follow up required, supporting benefits and universal credit portals, liaising with surveyors for inspection orders, creating purchase order numbers, updating housing management systems, and any other administration tasks to fully support the team.
Working for a local charity providing vital support to the operations and customer services team.