We are delgihted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team.
If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you.
Responsibilities
To log and provide 1st Line and 2nd Line support for all issues reported through to the help desk.- Diagnose faults, assist users, investigate causes and provide both short-term alleviation and, where possible, final resolution and closure.
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity?
We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme.
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
Are you looking to benefit from a new career in Programming?
We help place graduates from this programme in top UK companies and organisations needing to employ entry-level Programming staff that can hit the ground running with up-to-date skills gained from this programme.
Play a pivotal role in the design, build and management of the on-premise servers (Windows), virtualisation (Hyper-V) and our cloud infrastructure (Azure).
General
This role entails provisioning, deploying, and sustaining systems to align with business needs and will utilise your knowledge, communication skills, and experience to provide our customers, both internal and external, with outstanding service and support.