We are delgihted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team.
If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you.
Responsibilities
To log and provide 1st Line and 2nd Line support for all issues reported through to the help desk.- Diagnose faults, assist users, investigate causes and provide both short-term alleviation and, where possible, final resolution and closure.
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity?
We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme.
IT Support Technician required based in Laindon, Essex in a purpose-built design, engineering and headquarters building with 70 employees at this site.
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
Are you looking to benefit from a new career in Programming?
We help place graduates from this programme in top UK companies and organisations needing to employ entry-level Programming staff that can hit the ground running with up-to-date skills gained from this programme.
Are you looking to benefit from a new career in Data Analysis?
If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst
We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis.
Are you passionate about technology and eager to kick-start your career in the field of infrastructure engineering?
Uniserve invites you to join our dynamic team as a Junior Infrastructure Engineer.
Employer description
Uniserve are the UK's leading independent logistics and trade management provider and driven by a relentless determination to deliver value to customers.
Troubleshoot, triage, and resolve complex system problems.
We're searching for a Customer Service focussed Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business.
Your Role
Provide first and second-line support for IT inquiries and technical issues.